Effective Date: January 1, 2025 | Last Updated: January 1, 2025
Swahili Expeditions ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit swahiliexpeditions.com ("Website") or use our safari booking services.
Personal Information You Provide
We collect information you voluntarily provide when you:
- Submit a safari inquiry or booking request
- Subscribe to our newsletter
- Contact us via contact form, WhatsApp, email, or phone
- Request a customized safari quote
This may include your name, email address, phone number, country of residence, travel preferences, budget information, and any other details you choose to share.
Automatically Collected Information
When you browse our Website, we automatically collect:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent
- Referring website or search engine
- Device type and operating system
2. How We Use Your Information
We use your information for legitimate business purposes:
- Service Delivery: Process safari inquiries, create personalized itineraries, and confirm bookings
- Communication: Respond to your questions, send booking confirmations, and provide customer support
- Marketing (with consent): Send newsletters with safari inspiration, travel tips, and exclusive offers
- Improvement: Analyze Website usage to enhance user experience
- Legal Compliance: Meet regulatory requirements and prevent fraud
3. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
- Service Partners: Trusted accommodation providers, transport services, and local guides necessary to fulfill your safari booking
- Payment Processors: Secure third-party services for processing payments
- Legal Authorities: When required by law, court order, or to protect our rights
- Your Consent: When you explicitly authorize sharing
4. Data Security
We implement robust security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure server infrastructure with firewalls
- Restricted access to personal data (authorized personnel only)
- Regular security assessments and updates
While we strive to protect your data, no online transmission is 100% secure. We encourage you to take precautions when sharing information online.
5. Your Data Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request removal of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to processing for direct marketing
- Withdraw Consent: Revoke previously granted consent
To exercise any right, email us at info@swahiliexpeditions.com. We respond within 30 days.
6. Cookies & Tracking
Our Website uses cookies to enhance your browsing experience:
- Essential Cookies: Required for Website functionality
- Analytics Cookies: Help us understand visitor behavior (anonymized)
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling cookies may affect Website functionality.
7. Newsletter & Marketing
When you subscribe to our newsletter, we collect your email address. You can unsubscribe anytime by clicking "unsubscribe" in any email or contacting us directly.
8. Third-Party Links
Our Website may link to external sites (social media, payment processors). We are not responsible for their privacy practices. Please review their policies before providing information.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately.
10. International Transfers
Your data may be transferred and processed in Tanzania, the United States, or other countries where our service providers operate. We ensure appropriate safeguards for cross-border data transfers.
11. Policy Updates
We may update this Privacy Policy periodically. Changes are effective immediately upon posting. We encourage regular review of this page.
For privacy-related questions or to exercise your data rights:
- Email: info@swahiliexpeditions.com
- Phone: +1 269 599 8899 (USA) | +255 123 456 789 (Tanzania)
- Address: Arusha, Tanzania & Austin, TX, USA